Title: Front of House

This role will work alongside a Gallery Steward volunteer, who will be on duty together with a Duty Manager during opening hours.

Hours: We ask that you can volunteer a minimum of 10 sessions a year.

From June 2017, Wednesday – Sunday 12 noon – 4.30pm, with shifts of 12 noon – 2.15pm and 2.15pm – 4.30pm. There will be an annual closure in the winter.

Objective of role: To welcome visitors to the museum, accept and process admission and events payments and retail sales.

The role involves:

  • To provide a welcome to all visitors to the museum and explain what their visit involves and the resources available to them
  • To process retails sales, admission ticket sales and events bookings, using a computerised till system.
  • To ask for support from the duty manager when required

We ask volunteers to: 

  • Have a neat and tidy appearance
  • Arrive for duty in time to familiarise yourself with any new instructions
  • Greet visitors and answer the telephone in a friendly way, and take messages where necessary
  • Attend training sessions as necessary
  • Help ensure the smooth running of Amersham Museum
  • Adhere to any policies as requested by Amersham Museum staff

The Museum will:

  • Provide a duty manager who will be on hand to open up or close the museum and help you at reception when you need it
  • Make sure you can have a break if needed and provide a hot drink!
  • Provide the necessary training and inform you of changes as required
  • Keep you updated on the museum’s overall programme of events and exhibitions and other information that you might need to pass on to visitors
  • Provide reasonable out of pocket travel expenses

You will enjoy this role if you:

  • Enjoy dealing with the general public
  • Have basic IT skills or familiarity in using a till
  • Have good communication skills
  • Are willing to learn new skills
  • Are keen to develop your local knowledge
  • Enjoy working with others

Plan Your Visit

49 High Street
Old Amersham
Buckinghamshire
HP7 0DP

01494 723700
info@amershammuseum.org

OPENING TIMES

Amersham Museum is now closed for winter. We are still open for special events and groups. We will re-open in February 2019.

 

“Enjoyed our visit to this wonderful interactive museum where you are positively encouraged to touch things!”

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